I finally went hunting on TheMiniaturesPage, and managed to find a number of posts from others having recent trouble getting orders from Warweb. It's very unfortunate. Looks like I'm going to need to just cancel, but I made one last attempt to contact them. If they reply soon, I'll perhaps move forward with them, depending on the status of the orders. If not, I'll cancel them and order direct through OldGloryMiniatures.com as I now wish I had in the first place.
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